Consumer safety · Guide

How to check a men's health clinic is legitimate

General information only, not medical advice. Please talk to your doctor about your health. In an emergency, call 000.

Last reviewed: 11 October 2026 · Published by Australian Men's Performance and Health Association Inc

Men's health clinics advertise widely, especially online and on social media. Many are run carefully by registered doctors who take time to assess each person. Others are built mainly around sales, with quick questionnaires and little real medical input. From the outside they can look very similar.

This guide sets out practical checks you can make before booking. None of them require medical knowledge, and together they give you a much clearer picture of whether a service puts your health first.

Check the doctor is registered with AHPRA

In Australia, doctors must be registered with the Medical Board of Australia through the Australian Health Practitioner Regulation Agency (AHPRA). The public register of practitioners lets you search any doctor by name and see whether they are currently registered, their type of registration and whether any conditions or undertakings apply.

A legitimate clinic will happily tell you the full name of the doctor you will see. If a service will not name its doctors, or names people you cannot find on the register, treat that as a serious warning sign. Being called a “consultant”, “coach” or “specialist” in an advertisement is not the same as being a registered medical practitioner.

Expect a proper assessment

A proper medical assessment is more than an online form. Whether you are seen in person or by telehealth, a doctor should take a detailed history, ask about your symptoms, lifestyle, medical background, family history and any medicines or supplements you use, and explain what they are thinking.

Telehealth can be a convenient and appropriate option, but it should still be a real consultation with a registered doctor, usually by video or phone, with time for your questions. Some situations need a physical examination, and a careful doctor will tell you when an in-person visit is needed.

Appropriate tests, decided by the doctor

Depending on your situation, a doctor may arrange blood tests or other investigations before deciding anything. Which tests are appropriate is a clinical decision for your doctor, based on your history and examination, not a fixed package chosen before you have been assessed.

Be wary of a service that promises a particular outcome before any results are back, or that seems to treat tests as a formality. Results should be explained to you in plain language, and you should be able to ask for a copy.

Ongoing follow-up matters

Good medical care continues after the first appointment. Where ongoing care is appropriate, a doctor will usually arrange review appointments and repeat tests where needed, and will want to know about any side effects or changes in how you feel.

A clinic that offers a single quick consult followed only by automatic repeat orders, with no meaningful review, is not providing the kind of follow-up you should expect. It is also reasonable to ask whether the clinic will share information with your regular GP, with your consent.

Look at how the clinic advertises

Health services in Australia must follow advertising rules. Be cautious of clinics that use testimonials, before-and-after photos, guarantees or promises of quick results, or that pressure you with limited-time offers. These approaches are not consistent with the standards expected of registered health practitioners.

Clear information about fees, cancellation terms, privacy and how to make a complaint is a good sign. Vague pricing, subscriptions that are hard to cancel and pressure to commit before you have spoken to a doctor are not.

Questions worth asking

Before booking, consider asking: Who is the doctor and can I check their registration? Will I have a real consultation, in person or by telehealth? How are tests decided and explained? What follow-up is included? How do I make a complaint? A legitimate clinic will answer these without hesitation.

Check a doctor's registration on the AHPRA public register of practitioners.

Frequently asked questions

How do I check whether a doctor is registered?

Search the free public register of practitioners on the AHPRA website by name. The listing shows whether the practitioner is currently registered, their profession and any conditions on their registration.

Is telehealth a legitimate way to see a doctor?

Yes, telehealth with a registered doctor can be appropriate for many consultations. It should still involve a proper conversation and assessment, and the doctor may ask you to attend in person if an examination is needed.

What should I do if a clinic skips an assessment?

Consider walking away and speaking with your regular GP or another registered doctor. You can also raise concerns with AHPRA or, in Queensland, the Office of the Health Ombudsman.

Does AMPHA recommend particular clinics?

No. AMPHA provides general information and referral enquiries. You are always free to choose your own doctor, and AMPHA may receive referral fees, as disclosed on this page.

Related reading

Speak with a registered doctor

This page is general information only and cannot assess your situation. A registered doctor can take your history, examine you and decide what, if anything, is appropriate for you.

Speak with a registered doctor

AMPHA may receive fees for referring people to partner clinics, such as Third Spring Medical. Information on this site is general in nature and is not medical advice.